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One Team

About The Bay

As North America’s oldest startup and Canada’s purpose-driven digital marketplace, The Bay is on a high-growth mission to rewrite the rules of retail to help Canadians live a colourful life. If you believe in the power of our iconic brand and thrive on problem-solving at scale, we want you to join our team.

At The Bay, our high-performing team members continuously push each other to learn and grow. Our team values ambitious work and great insights grounded in data. We're looking for talented people who love a fast-paced environment and are looking to make an impact with groundbreaking ideas. We are building a digital-first company for a diverse world, so we need a diverse team to succeed. Come and join a winning team that supports diverse thinking and demonstrates innovation, energy, creativity and vision.

Explore Life at The Bay

Where are we

We operate in a hybrid work mode with offices in

401 Bay Street, Toronto, ON M5H 2Y4

The location of our offices is at one of the most famous intersections in Canada. On Queen and Bay Streets, it offers a wide range of amenities, including panoramic views, close proximity to public transportation, nearby underground parking and famous restaurants and shopping.

HBC India is located in Bangalore, Manyata Tech Park.

The campus of this park is in North Bangalore. In addition to being easily accessible, the tech park boasts 2 multi-cuisine food courts, a daycare centre, a clinic and pharmacy, 600 seater amphitheatre and sustainability initiatives such as waste management, intra park bicycles, rainwater harvesting and solar power.

We have teams in the US working remotely while we prepare our US offices.


Iain Nairn

CEO & President

Margot Johnson

Chief Business Officer, The Bay

Scott Ross

Chief Operating Officer

Mahendra Dhillon

Chief Information Officer

Elliot Grundmanis

Chief Financial Officer

Mark Fedorowycz

SVP, General Counsel

Jim Noteboom

SVP, Loyalty, Membership & Financial Services

Laura Janney

Chief Merchant

Alexander Meyer

Chief Customer Officer

Chris Stamper

SVP, Strategy Operations & Transformation

Julie Fillion

Chief Business Officer, Bay Essentials

Daniel Forte

SVP Planning

Adam Powell

Chief Business Officer, Zellers

Brooke Ferguson

Chief People Experience Officer

"Considered Canada's oldest start-up, The Bay has embarked on one of the most exciting technology platform opportunities in the world, growing the business and taking the company to new digital heights!"

"I am extremely proud of the diverse brands we offer that contribute to our society's richness and history and inspire Canadians to live their best styles."

"Every innovation we make is with a digital-first and technology mindset. We are building best-in-class, customer-focused technology to become Canada's leading Canadian e-commerce platform."

"Our Digital-first Transformation Strategy is taken less as a technology project to be finished and more as a state of perpetual agility, always ready to evolve to meet the changing needs of our customers."

"We are charting a new path forward that focuses on investing in talent and growth. It's an exciting time to be part of our team."

"It's an exciting time at The Bay as we evolve into a digital-first company grounded in strong values and complemented by our deep history. I'm proud to be part of a team that prioritizes customers and focuses on developing our talent."

"Customers are key to our success. Rewarding our customers shows how much we appreciate their business. The Bay’s loyalty program enhances the customer experience and sets our brand apart from the competition."

"At The Bay we are passionate about the customer. Our teams bring that passion to curating style and fashion for Beauty, Home and Apparel."

"We are customer-obsessed, but we are also a purpose-led retailer, which means having core values that reflect the communities we serve and have a positive and lasting impact on our people, customers and partners alike."

"To join the Bay is to join an exceptional team. A company rich in tradition and building for the future with endless opportunities."

"The needs and expectations of our customers are a priority. Offering everyday essentials to Canadians right when they need it allows The Bay to be in the consumer's lives in a meaningful way."

"The Bay is over 350 years old and still evolving. We are the retailer of the future, optimizing our potential by curating an expanded online experience tapping into new customers."

"It's exciting to work for a 350 year old retailer that continues to evolve with the customer. We have transformed from a bricks and mortar retailer that has a digital business, to a digital-first retailer that has an inter-connected bricks and mortar business."

"Nothing we do is more important than building a rewarding Associate experience and a great place to work focused on hiring, developing, and understanding the needs and wants of our people."

Student Placement Program

Students at The Bay will get to work alongside industry leaders who are eager to share their knowledge and expertise in many areas of our business, creating the best off-campus experience.

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Learning & Development

Attracting talent is just the start. Our commitment is for each Associate to develop their capabilities at their own pace and with the guidance and mentorship of their peers and leaders.

Our Associates are our most valuable asset. Regardless of the location, we deliver programs and create opportunities for our Associates to excel and advance.

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Perks & Benefits

As a The Bay Associate you’ll get more than just a paycheck. A lot more! You'll enjoy comprehensive benefits and programs that are tailored to meet your needs. As part of your package, you'll receive a competitive salary and eligible bonuses, benefits, retirement savings and other perks.

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Diversity, Equity & Inclusion

Diversity, equity and inclusion (DE&I) are woven throughout The Bay and are fundamental to our strategy and vision as a leader in the digital and fashion industry. Across Canada, we actively nurture a work culture that values the diverse voices and experiences of all our Associates, while reflecting on our opportunities to make a positive social impact. This is particularly important as we reflect on our past and take actionable steps towards reconciliation and inclusion.

All of our Associates help advance our shared values of respect and belonging as Inclusion Influencers. We aspire to create a workplace where equality and inclusion is achievable for all. At The Bay we: lead with respect, integrity and inclusion. Take a stand against racism, harassment, discrimination, sexism, homophobia and transphobia. Nurture a safe space for all Associates, and believe in the power of our differences and the impact we can make as One Team.

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We will help you lead a brilliant career.

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