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Job Details

Senior Product Designer

  • Location
  • TORONTO, ON, Canada
  • Job Opened
  • November 4, 2022
  • Job Number
  • 220005SB
  • Remote
  • Yes
  • Banner
  • The Bay
  • Team
  • Digital
  • Job Type
  • Full-Time


Day in the Life:
As a Senior Product Designer at The Bay, you will think about the entire system, providing solutions that better the entire customer experience, not only the feature while working collaboratively with your cross-functional team.

This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities.

What You Will Do:

  • Lead the design of new initiatives and improvements to existing experiences related to Marketing Technology, shaping how we engage with our customers through thoughtful experiences
  • Collaborate with different disciplines. You will work closely with engineers, product managers, UX manager, researchers, and front-end developers & stakeholders to explore, build and ship your designs. You will help other disciplines understand the value design can bring to a project and ultimately build and ship the best products.
  • Applying strategic thinking to visualize ideas and concepts and communicate them effectively and compellingly for internal stakeholders, partners and customers
  • Sharing knowledge with, coaching, and mentoring fellow design team member(s)
  • Pair and collaborate with other Designers by sharing best practices, ideation techniques, and usability principles
  • Strive for clarity, working to influence others and build consensus, when dealing with ambiguity
  • Work iteratively and learning fast, taking action, reacting quickly to new information, and focusing on outcomes rather than output
  • Facilitate or participate in ideation and other co-design sessions, motivating team members to take part in not only creating design solutions, but understanding requirements and supporting delivery
  • Effectively communicate and demonstrate design concepts, based on qualitative or quantitative data, to internal stakeholders using interactive prototypes

What You Will Need:

  • 5-8 years design experience creating simple solutions for complex challenges
  • Passion for solving product problems while balancing all facets of a user experience (strategy and research, information architecture, interaction design) and collaborating closely with multiple disciplines including product, engineering, content, research & stakeholders
  • Expert knowledge of the end to end iterative product design process including how to develop and use design research, job stories, journey mapping, content modelling, wire-framing, prototyping, user testing, and high-fidelity visuals to achieve human-centered design solutions
  • Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the “why” behind your design rationale

What You Can Expect:

Join a people-first culture that celebrates and promotes Diversity, Equity, and Inclusion in the workplace.

  • We care about helping Associates achieve a healthy work-life balance. Our hybrid “Ways of Working” Program enables Associates to work when and where it is most effective
  • We offer a competitive benefits package including paid vacation, medical, dental, vision, parental leave top up coverages, retirement savings and more. As a The Bay Associate, you will receive benefits that are designed to support you and your family's total well-being
  • We foster a culture that supports our Associates in making healthy lifestyle choices. Our Living Well Program provides a variety of programs and resources to enhance and maintain your physical, mental, and financial wellness, including Corporate gym membership rates.
  • We offer an amazing Associate discount of up to 40% off of top brands

About The Bay:

As Canada’s oldest startup, The Bay is a digital-first, purpose-led retailer. Our mission is to help Canadians live their best style of life.

The Bay is on a high-growth trajectory to become one of the largest digital retail businesses in Canada through and its Marketplace. If you are looking to join an iconic brand, create impactful change and be recognized for your work, we want you to join our team.

At The Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We are looking for talented people who love a fast-paced environment, embrace change and are looking to make an impact with groundbreaking ideas.

We are a digital-first company and brand for a diverse world and we need a diverse team to reach our potential. come and join a winning team that supports collaboration and demonstrates innovation, energy, creativity and vision every day.

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NOTE: Only applications submitted online will be accepted.

The Bay welcomes all applicants for this position; however only those selected for an interview will be contacted.

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Thank you for your interest In The Bay. We look forward to reviewing your application.

The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.