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Job Details

Senior Analyst, OMS

  • Location
  • TORONTO, ON, Canada
  • Job Opened
  • May 18, 2023
  • Job Number
  • 230001TV
  • Remote
  • Hybrid
  • Banner
  • The Bay
  • Team
  • Technology
  • Job Type
  • Full-Time


Day In The Life:

As the Senior Analyst, Sterling OMS, you will be responsible for maintaining production stability and availability of Hudson's Bay omni channel order processing & delivery platforms, this role requires strong understanding of IBM Sterling Order Management & Echo Systems.


What You Will Do:

  • Drive strategic initiatives for streamlining Production Operations, Releases & Works with team to define and implement best practices
  • Lead major incident and problem management, ensuring all steps during a production issue are being executed and addressed. Evaluate documented resolutions and analyze trends and recommend improvements for ways to prevent repeated future problems
  • Assist in the ongoing review and maintenance of technical support documentation to reflect newly discovered issues or improvements in the relevant systems
  • Setup monitoring of critical application functions and develop queries for data analysis
  • Implement innovative DevOps Solutions to solve technical problems and improves operational efficiencies through Automation
  • Partner with Dev Ops Engineers & Development teams to develop, maintain and streamline automated build & release pipeline from code compilation, automated testing to deploy releases to multiple environments
  • Participate in on call Rotation, overall development and deployment process, in a Business-Driven and continuous integration environment
  • Recommend engineering best practices, Performance testing automation & tuning
  • Collaborate within an Agile dynamic development environment & eager to learn technologies
  • Continually improve personal knowledge and skills relevant to current enterprise application architecture and integrations


What You Will Need:

  • 5+ years of experience in one or more of the following Sterling Commerce/Yantra modules Development/Support: Sterling Distributed Order Management, Sterling Selling & Fulfillment Foundation, Sterling Global Inventory Visibility, Sterling Reverse Logistics, and Sterling Call Center/ Store Operations
  • Bachelor’s degree in Computer Science, Engineering, or related field. Plus 8 years of experience in Software Development/Support or related occupation
  • 8+ Years of overall experience in Software Development/Support or related occupation
  • Experience with SOAP/RESTful Web Services, messaging and event-based architectures
  • Working knowledge on Linux Red Hat, Shell Scripts, and XML, Sterling Commerce’s complementary and competitive products such as Kafka, WebSphere, MQ Series, or JMS compliant queues
  • Tools and Utilities: Java IDE (Eclipse), SOAP UI, Postman, LDAP Clients, Kibana, Source control utilities, Packaging and Build tools (GoCD, Ant, Maven)
  • Strong hands on experience with Application Deployment & Environment automation tools such as Jenkins, GoCD
  • Strong verbal and written communications skills, with an ability to express complex technical concepts
  • Excellent analytical, problem-solving, and conceptual skills
  • Nice to Have:
    • Experience in Performance testing will be an additional advantage
    • Strong hands on experience with Docker, Kubernetes & Scripting languages


What You Can Expect:

  • A People-first culture where One Team spirit and Diversity, Equity, and Inclusion are celebrated and promoted at every step of the way
  • An opportunity to work with highly supportive teams to help you build the career you want and leave your Stripe at The Bay
  • A competitive benefits package including unlimited paid vacation, medical, dental, vision, parental leave top up coverages, retirement savings and more
  • A ways of Working Program that enables you to work where you are most effective
  • A living Well Program that provides a variety of offerings and resources to enhance your physical, mental, and financial wellness, including corporate gym membership rates.
  • An amazing associate discount of up to 40% off top brands


About The Bay:

As Canada’s oldest startup, The Bay is a digital-first, purpose-led retailer. Our mission is to help Canadians live their best style of life.

The Bay is on a high-growth trajectory to become one of the largest digital retail businesses in Canada through and its Marketplace. If you are looking to join an iconic brand, create impactful change and be recognized for your work, we want you to join our team.

At The Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We are looking for talented people who love a fast-paced environment, embrace change and are looking to make an impact with groundbreaking ideas.

We are a digital-first company and brand for a diverse world and we need a diverse team to reach our potential.  Come and join a winning team that supports collaboration and demonstrates innovation, energy, creativity and vision every day.


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NOTE: Only applications submitted online will be accepted.

The Bay welcomes all applicants for this position; however only those selected for an interview will be contacted.


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Thank you for your interest In The Bay. We look forward to reviewing your application.

The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.